Privacy Policy

1. Who We Are

Sundial Harbor Review LLC ("we", "us", "our") operates the website at bioefauna.shop. We are committed to protecting and respecting your privacy. This policy explains how we collect, use, disclose, and safeguard your personal data when you visit our website or place an order for CardioX.

Our contact details: Sundial Harbor Review LLC, 4821 Harbor Blvd, Suite 310, Portland, OR 97201, USA. Email: info@bioefauna.shop. Phone: +1-800-555-0174.

2. Data We Collect

We may collect and process the following categories of personal data:

• Identity data: your full name, as provided when placing an order or submitting a contact form.
• Contact data: phone number and/or email address provided via our order form or contact form.
• Transaction data: details of products ordered, order references, and payment status (payment is handled on delivery - we do not collect or store payment card data).
• Technical data: IP address, browser type and version, operating system, referring URLs, pages visited, and session duration, collected via cookies and server logs.
• Marketing and communications data: your preferences regarding receiving marketing communications from us.
• Usage data: information about how you navigate and interact with our website.

3. How We Collect Data

We collect personal data through: (a) order forms submitted on our website; (b) contact forms; (c) cookies and similar tracking technologies (see Section 7 and our Cookie Policy); (d) analytical tools including Google Analytics.

4. Why We Collect Your Data (Lawful Bases)

We process your personal data under the following legal bases:

• Contract performance: to process and fulfil your CardioX order, contact you to confirm order details, and manage delivery and returns.
• Legitimate interests: to analyse website usage, improve our content, prevent fraud, and administer our editorial operations - provided these interests are not overridden by your rights.
• Consent: where you have actively opted in to receive marketing communications or agreed to the use of non-essential cookies. You may withdraw consent at any time.
• Legal obligation: to comply with applicable laws, including tax and consumer protection requirements.

5. How We Use Your Data

Your data is used to: process and deliver your order; confirm order details by phone; respond to your enquiries; send order confirmations and service-related communications; analyse website performance and improve user experience; comply with legal obligations; and, with your consent, send editorial newsletters or marketing communications.

6. Data Sharing and Disclosure

We do not sell your personal data. We may share your data with: delivery and fulfilment partners (limited to what is necessary to complete your order); technology service providers including hosting, analytics, and email infrastructure; legal authorities if required by law or court order. All third-party processors are subject to contractual data protection obligations.

7. Cookies, Google Ads and Google Analytics

We use cookies to operate our website and, where you consent, to analyse traffic and serve relevant advertising. Our cookies include:

• Google Analytics (_ga, _gid, _ga_*): used to collect anonymised data about website usage. Data is processed by Google LLC. We have implemented Google Consent Mode v2 - analytics cookies are only activated after you provide consent.
• Google Ads (_gcl_au, _gcl_aw): used to measure the effectiveness of advertising campaigns. Activated only after consent.
• Functionality cookies: used to remember your cookie preferences. These are always active as they are strictly necessary.

By default, all advertising and analytics cookies are set to DENIED (Google Consent Mode v2). They are only activated when you click "Accept All" in our cookie banner. You can manage or withdraw cookie consent at any time via the "Manage Cookies" option in our cookie banner.

For more detail, see our Cookie Policy.

8. International Data Transfers

Some of our service providers, including Google LLC, process data in the United States and other countries. Where personal data is transferred internationally, we rely on applicable safeguards including Standard Contractual Clauses approved by relevant authorities, or other legally recognised transfer mechanisms.

9. Data Retention

We retain personal data for as long as necessary to fulfil the purposes for which it was collected, including: order data - for a minimum of 5 years for accounting and legal compliance; contact form submissions - up to 12 months unless ongoing communication is required; analytical data - in line with the default retention periods of Google Analytics (26 months).

10. Your Rights

Depending on applicable law, you may have the right to: access a copy of the personal data we hold about you; request correction of inaccurate data; request erasure of your data; object to or restrict processing; data portability; and withdraw consent for consent-based processing at any time.

To exercise any of these rights, contact us at info@bioefauna.shop. We will respond within 30 days. You also have the right to file a complaint with the Federal Trade Commission (FTC) - the relevant data protection supervisory authority for consumer data matters in the United States - at www.ftc.gov.

11. Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. Our website uses HTTPS encryption for all data in transit. Payment on delivery means we do not collect or transmit payment card data online.

12. Children's Privacy

Our website and products are directed at adults. We do not knowingly collect personal data from individuals under 18 years of age. If you believe a minor has submitted data to us, please contact us immediately.

13. Changes to This Policy

We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page will reflect any changes. We encourage you to review this policy periodically.

14. Contact Us

For any questions, requests, or concerns relating to this Privacy Policy or how we handle your data, please contact: Sundial Harbor Review LLC, 4821 Harbor Blvd, Suite 310, Portland, OR 97201, USA. Email: info@bioefauna.shop. Phone: +1-800-555-0174.